frequently asked questions

1. Where are you located?

SweetShot Cakery is a home-based business located in Easton, Pennsylvania.

2. Am I able to stop in and buy a baked good?

We are not a storefront bakery. Everything made is pre-ordered. If you would like to place an order, but are unsure if it's too late, just shoot us an email at info@sweetshotcakery.com or call us at 718-374-6811, and we will let you know. 

 

3. How can I place an order?

If you would like to place an order, please call us at 718-374-6811.

4. Can I place my order through email?

Feel free to email us with any questions, but to ensure customer confidentiality, all orders have to be finalized over the phone (718-374-6811) with our team.


5. How far in advance should I order?

We require one-week notice for Tall Cakes, three-day notice for Crumb Butter Cakes, three-day notice for 1-6 dozen Drizzle Shot Minis and one-week notice for 7 or more dozen Minis.

 

6. Do you take custom orders?

No. At this time, we are only specializing in the items listed on the menu.

 

7. What is the difference between a Pickup Order and a Delivery Order?

Pickup orders are orders that are placed and picked up from the Northampton Crossings Shopping Center located in Easton, PA. Delivery orders are orders that are placed and delivered at your door via delivery driver. *Please see next few questions regarding the process and fees for pickup and delivery orders.

8. Do you deliver, if so how far?

Yes! We deliver door-to-door within a 60-mile radius surrounding Easton. This includes nearby townships into New Jersey. Please call us at 718-374-6811 for more details. 

 

9. Is there a delivery fee?

Yes, there is a $15 delivery fee for destinations up to 35 miles from Easton, PA and a $30 delivery fee for destinations up to 60 miles from Easton, PA. 

 

10. Can we pickup? If so, is there a fee?

Yes! Pickups are available at No Charge from the Northampton Crossings Shopping Center located in Easton, PA. Please call us at 718-374-6811 for more details. 

 

11. What payment methods do you accept?

We accept credit cards (Amex, Visa, MasterCard, Discover) via PayPal and Zelle.

 

12. Can I pay for my baked goods in full when delivered or picked up?

No, all orders must be paid in full prior to your delivery or pickup. Upon placing your order thru email, we will email you a PayPal invoice or Zelle notification for a 50% deposit. An invoice for the remaining 50% balance will be emailed to you for payment. Final payment must be made 24 hours before delivery or pickup. 

 

13. How should I store my baked goods?

You can store your frosted Tall Cakes under a cake dome at room temperature or refrigerate in well wrapped aluminum foil or an air tight container. When ready to eat, allow to return to room temperature for best flavor. For Minis and Crumb Butter Cakes, store in air tight containers at room temperature.

 

14. How are SweetShot Cakery's baked goods packaged?

Tall Cakes are packaged in tall white cake boxes with a description label, delivered in a large white paper shopping bag. Drizzle Shot Minis are packaged in 12-holder mini plastic cupcake containers with a description label, wrapped in colored ribbon-tied clear cellophane bags. Crumb Butter Cakes are packaged and cellophane wrapped tightly in their aluminum sheet pans with a plastic dome top.  

15. How is the stability of a Tall Cake?

Great question! Customers want to know what holds their Tall cakes in place without collapsing. As we only use buttercreams, whipped custards and pureed fruits fillings, we have to ensure that your cake doesn't slide or lean. We have 4 cake layers to assemble using 2 wooden dowel rods inserted into the bottom two layers, topped with a sturdy cake board and layered again with the top two cake layers and secured with a long dowel rod pushed down into the center of the entire cake from top to bottom. The outside of the cake is frosted and frozen to secure its contents and lock in moisture. Upon arrival to you, the cake will be extremely cold to partially frozen, so please allow 3-4 hours for cake to come to room temperature for best flavor. When determining delivery times, please keep in mind that your cake will need the appropriate time to soften and settle.

 

16. How are the pipettes used in the Drizzle Shot Minis?

We love the extra boost of flavor that a cream filled pipette gives our moist mini cupcakes! Just remove the pipette from the cupcake topping and squeeze its' contents over the cake and throw away the tiny plastic tube. Remember, throw away the tiny plastic tube! Now Enjoy!! 

 

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